Culture

Regardless of your title or position at Des Moines Water Works, every employee contributes to the quality of life for 500,000 Central Iowans. We look for individuals who consistently deliver a high level of customer service, dedication and commitment.

Health and Wellness is another part of our culture at DMWW.  We are helping our employees be proactive towards their health and wellness.  We have been recognize for our well workplace.

When it comes to safety, we are striving to create a greater awareness of hazards and situations that can affect employees and solutions to protect them.

We also emphasize sustainability. Even before the green movement became popular, Des Moines Water Works had a long history of striving to be environmentally responsible.  

Des Moines Water Works is an Equal Employment Opportunity/Affirmative Action Employer and complies with the Iowa Smokefree Air Act.

Safety
Des Moines Water Works employees recognize potential safety concerns both within the utility and in the community and bring them to the attention of others. The employees are self governing, by watching out for safety issues that might affect themselves as well as other employees, and communicate the concerns with them.

We have a safety team, Central Safety Committee (CSC), that has a representative from each department. They meet to discuss situations and safety concerns and promote safe at work and away from work actions. It allows for collaboration for solutions. 

Des Moines Water Works has been recognized in 2010 by the Iowa Governor's Traffic Safety Bureau in partnership with Iowa/Illinois Safety Council for our seat belt usage. Then in 2011, we were recognized by the National Highway Traffic Safety Administration and the Iowa Governor's Traffic Safety Bureau for safety belt usage.

We also provide training and educational programs for our employees to assist them in working safe, but can also be carried over to their personal life. Some of the training that is provided:

  • Back Safety
  • Fire Extinguisher
  • CPR/First Aid
  • Posion ivy
  • Heat and Cold exposure
  • Driving safety
  • Ladder safety
  • Equipment operation
  • And many others

Environmental Stewardship
Des Moines Water Works has a long history of striving to be environmentally responsible.  Our forefathers believed strongly in protecting the water quality of our river sources, and as such acquired the land that is today Water Works Park and Maffitt Reservoir.  Through the decades, our employees have also invested in upgrading our infrastructure to make it more energy efficient. Energy costs are a significant portion of the utility’s operational budget, so focusing on developing and implementing an energy management system is a crucial step in this stewardship. 

Des Moines Water Works has taken a pro-active step in good stewardship of energy and ratepayer dollars by implementing a comprehensive energy conservation and management system.  In the fall of 2017, AWMS, Inc., a third-party certification body, conducted an ISO 50001 and Superior Energy Performance audit of Des Moines Water Works’ energy management system and subsequent improved energy performance. Des Moines Water Works was the first water utility in the world to become ISO 50001 registered and certified to Superior Energy Performance®.  Des Moines Water Works joins companies like Volvo, Cummins and 3M as energy management leaders in the U.S.  Since 2017, DMWW has improved energy performance by 10.2%, saving customers over $830,000 and reducing CO2 emissions by 25,952 metric tons.

All of our actions are meant to ensure the management and protection of our watersheds and natural resources for the benefit of future generations. Providing drinking water you can trust for life – today and in the future – is DMWW’s mission.  By protecting the Des Moines and Raccoon River Watersheds, we can serve our communities and share the benefits of our natural environment, including an abundance of source water with the capacity to provide drinking water to many generations to come. This is a responsibility we all share.

Health and Wellness
In recognition of our wellness culture, the Wellness Council of America and the State of Iowa, presented DMWW a Gold Level Well Workplace Award.  The Well Workplace awards recognize companies that have implemented and demonstrated measurable success in employee wellness programming. Areas of focus include smoking cessation, nutrition, physical fitness, self-care, and stress management.

DMWW has a cross departmental team, Health Improvement Planning Team (HIP), to sponsor activates to help employees with health and wellness.  Some of the activities are:

  • Annual health screens and health fair
  • Wellness reimbursement
  • Employee Assistance Program
  • Maps of walking routes in Water Works Park
  • Company bicycles for employees to ride between buildings
  • On-site chair massages and low impact work-outs
  • Education programs
  • Exercise events
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