At Des Moines Water Works, we want to meet or exceed the needs of our customers. If you have questions, comments, or suggestions, please email us at firstname.lastname@example.org.
If you would like to share your recent customer service experiences with a management representative, complete a brief survey below or contact the Director of Customer Service and Marketing.
Tell us about your recent experiences with Des Moines Water Works (DMWW).
Periodically, Des Moines Water Works formally surveys its customers to measure satisfaction and perceptions about our service.
The results of our most recent Voice of the Customer surveys can be reviewed by clicking the following links:
June 2010 - Des Moines Water Works Voice of the Customer Survey Results
June 2014 - Des Moines Water Works Voice of the Customer Survey Results
September 2022 - Des Moines Water Works Voice of the Customer Survey Results