Newsletters

DMWW's customer newsletters feature a wealth of information on services and programs provided to our customers. Printed customer newsletters are sent inside your water bill statement every other month. To request a copy of a newsletter or for more information, contact Des Moines Water Works at (515) 283-8700 or the Contact Us form.

If you would like to be notified when updates to this page are made you can sign up for alerts here.

Document Center

The Document Center provides easy access to public documents. Click on one of the categories below to see related documents or use the search function.

Search for file name:

Categories always sorted by seq (sub-categories sorted within each category)
Documents sorted by SEQ in Ascending Order within category

RESET

20235 documents

• September 2023
  document seq 2.00
• July 2023
  document seq 3.00
• May 2023
  document seq 4.00
• March 2023
  document seq 5.00
• January 2023
  document seq 6.00

20226 documents

• November 2022: Survey ranks DMWW Customer Service high
  document seq 1.00
• September 2022: Des Moines Water Works Listens to become more Diverse, Equitable and Inclusive Utility
  document seq 2.00
• July 2022: DMWW considers new PFAS advisory levels
  document seq 3.00
• May 2022: Voice of the Customer Survey starts in May
  document seq 4.00
• March 2022: Your Dollars at Work: 2022 rates start April 1
  document seq 5.00
• January 2022: Prevent Frozen Pipes
  document seq 6.00

20216 documents

• January 2021: FAQs About New DMWW Account Number and Billing/Payment System
  document seq 0.00
• March 2021: New Water Rates Begin April 1
  document seq 0.00
• May 2021: DMWW Confirms Barley Detectable PFAS in Water
  document seq 0.00
• July 2021: Drought, quality affect water supply
  document seq 0.00
• September 2021: DMWW launches enhanced website
  document seq 0.00
• November 2021: DMWW receives acclaim for energy management
  document seq 0.00

20206 documents

• January 2020: Preventing Frozen Pipes
  document seq 0.00
• March 2020: Summer Irrigation Schedule
  document seq 0.00
• May 2020: Can't Pay? Let's Talk.
  document seq 0.00
• July 2020: Safely Reopening Office to Serve Customers
  document seq 0.00
• September 2020: Central Iowa Working Together
  document seq 0.00
• November 2020: New Billing and Payment System Coming Soon
  document seq 0.00

20196 documents

• January 2019: Water Regionalization Update
  document seq 0.00
• March 2019: 2019 Capital Improvements
  document seq 0.00
• May 2019: Think Downstream
  document seq 0.00
• July 2019: Summer Irrigation Odd-Even Watering Schedule
  document seq 0.00
• September 2019: A Fire Hydrant's Important Role in the Health and Safety of our Community
  document seq 0.00
• November 2019: Celebrating 100 Years and Planning for the Next 100 years
  document seq 0.00

<a href="http://www.dmww.com/about_us/newsletters.php">Your Link Name</a>