Customer Service: 515.283.8700

Leaks

Please call Des Moines Water Works if you see water leaking. Our representatives will assist in determining the location of the leak. Sometimes this is difficult because the water does not always come to the surface by where the leak is located. The property owner will be notified to contact a licensed plumber to repair the leak if it is determined to be on a private water service.

During our routine survey of the water distribution system, leaks are sometimes found that do not come to the surface. Once DMWW determines the location of the leak, the property owner will be notified to contact a licensed plumber to repair the leak if it is determined to be on a private water service.

DMWW Can Help

If you have a high water bill and do not know why, call DMWW. A representative will come to your home to assist in determining the cause. In most cases, high water usage is caused by a leaking faucet or toilet. We recommend that you make these repairs to reduce the wasted consumption on your monthly bill.

If you need assistance, please call 515.283.8700.

DSM H20

DSMH20 - DMWW Blog

For the latest news in water quality, customer service and other water-related hot topics, visit DMWW's blog.

Project H20

Project H20

Learn about DMWW's voluntary program to assist low-income households in the Des Moines metro.