Customer Service: 515.283.8700

Pay Stations

For your payment convenience, you may make your monthly payment at most local Hy-Vee, and Wal-Mart stores. The pay station may charge a fee for this service; however, these fees are not collected by DMWW.

To take advantage of this convenient option, you must present your most recent billing statement at the time of payment. To avoid an interruption in service, termination notices (red statements) are not accepted at pay stations. You must make payment on termination notices at Des Moines Water Works’ office at 2201 George Flagg Parkway, Des Moines.

Des Moines Water Works’ billing system is not directly linked to each pay station. Please allow 10 days processing time for payments to be received by Des Moines Water Works. Your account is not credited until your payment reaches Des Moines Water Works.

Altoona Pay Stations

LocationAddress
Hy-Vee 100 8th St S

Ankeny Pay Stations

LocationAddress
Hy-Vee 410 N. Ankeny Blvd.

Des Moines Pay Stations

LocationAddress
Drug Town 4100 University Avenue
Hy-Vee 3330 Martin Luther King Prkwy.
Hy-Vee 2540 E. Euclid Ave.
Hy-Vee 1111 SE Army Post Rd.
Hy-Vee 3221 S.E. 14th St.
Hy-Vee 4707 Fleur Drive

Johnston Pay Stations

LocationAddress
Hy-Vee 5750 Merle Hay Rd.

Pleasant Hill Pay Stations

LocationAddress
Hy-Vee 4815 Maple Drive

Urbandale Pay Stations

LocationAddress
Hy-Vee 8601 Douglas Ave.

West Des Moines Pay Stations

LocationAddress
Hy-Vee 1990 Grand Ave
Hy-Vee 1700 Valley West Drive (35th)
Hy-Vee 1725 Jordan Creek Parkway
Hy-Vee Mills Civic Parkway 555 S 51st Sreet

Windsor Heights Pay Stations

LocationAddress
Hy-Vee 7101 University Ave.