Customer Service: 515.283.8700


Des Moines Water Works’ (DMWW) benefits program is designed to improve employees’ quality of life and provide security for the future. We strive to bring you quality benefits that meet the diverse needs of our workforce.

DMWW offers a comprehensive benefits package for employees regularly working 20 hours or more per week. Benefits are pro-rated for employees working between 20-39 hours per week.

Benefits include vacation, sick leave, life insurance and AD&D, health, dental and vision insurance, retirement offerings, long term disability, tuition reimbursement and an employee assistance program.

Des Moines Water works recognized as one of the Best in Benefits in Midwest Region in 2018!

DMWW recently participated in a benefits benchmarking survey conducted by Miliman Omaha. As one of the largest employee benefits surveys of its kind, it rated overall benefit offerings from 418 companies who submitted information. Those 418 companies represented 130,270 employees and roughly $1.4 billion in healthcare dollars spent. Based on the survey information incuding medical plan designs, premiums and contribution rates, DMWW places 2nd in the Midwest Regions Best in Benefits ranking for 2018. The Best in Benefits award recognizes employers who offer the best benefits plans relative to their peers.

Note: This information highlights DMWW’s benefit programs and policies. We reserve the right to add, delete, change or revoke these benefits and policies at any time, with or without notice. These benefits and policies do not create a contract between DMWW and any employee, nor do they create any entitlement.

Health & Wellness Benefits

  • Medical Insurance

  • DMWW continues to team up with the  City of Des Moines to offer a choice of three different health plans.

    Summaries of Benefits and Coverage (SBC) can be received by contacting the Human Resources Office at 515-283-8700.

    The SBC is a standardized document detailing simple and consistent information about the health plan benefits and coverages we carry. It includes key features of the plan, such as covered benefits, co-payment/co-insurance amounts and sample coverage examples.

    • Choice of three different plans
    • No specialist referral needed
    • Prescription drugs – three-tier plan
    • Annual eye exams
    • Employer Health Savings Account contribution to qualified employee

    For those over 65, we offer two Medicare Supplemental Plans. Summaries of Benefits and Coverage (SBC) can be received by contacting the Human Resources Office at 515-283-8700..

    Wellmark Customer Service


  • Dental Insurance

  • Administered through Delta Dental of Iowa

    • Preventive and restorative coverage
  • Vision Plan

  • Avesis

    • Coverage for lenses, frames, and contact lenses
  • Employee Assistance Program (EAP)

  • Employee Assistance Program providing confidential and professional counseling sessions for stress, work/life balance, and substance abuse. Wellness, legal, and financial consultation services also available for DMWW employees and dependents. Visit or Call 1.800.327.4692 24hrs a day, 7 days a week.

  • Flexible Spending Accounts

  • Pre-tax deduction for out-of-pocket medical expenses and/or dependent care expenses.  Medical Expense Accounts: $2,750 maximum for 2020 and Dependent Care Accounts: $5,000 maximum for 2020..

  • HIP (Health Improvement Planning) Team

    • Annual health screens
    • Wellness reimbursement
    • Education on health, stress management, financial wellness
    • Cooking classes
    • Walking opportunities in Water Works Park

Income Protection Benefits

  • Sick Leave

  • Employees are credited with 24 hours after 3 months employment, then accrue 3.7 hours per pay thereafter. No accrual limit.

  • Term-Life Insurance

  • Coverage is an amount equal to the employees’ annual salary rounded to the next  $500. Coverage also includes accidental death and dismemberment for the employee’s salary amount. Coverage is through Principal.

  • Long-Term Disability

  • Coverage pays 60% of salary after 6 months of disability.  Coverage is through Principal. Employee elects taxable or tax-free benefits

  • Supplemental Life Insurance

    • Additional term-life insurance may be purchased for yourself, your spouse or your children through post-tax payroll deductions

Retirement Benefits

  • Iowa Public Employee’s Retirement System (IPERS)

  • IPERS is a sustainable and affordable defined benefit pension retirement plan that provides members with secure income, supports self-sufficiency in retirement, and contributes to local economies.

    IPERS benefits are designed to supplement personal savings and Social Secruity benefits in retirement.

  • Defined Contribution

  • Employees can defer pre-tax income into investment options for retirement. Maximum contribution will be $19,500 in 2020.. A qualified individual who is age 50 or older may contribute up to $6,000 additional income in 2020. 

    DMWW will match $1.00 to every $2.00 employee contribution up to a percentage of base pay and shift differential according to the following service schedule.  The program is administered by Principal Financial Group.

    Years of Service

    Employee Contribution to Receive DMWW Max Contribution

    DMWW Max Contribution

    Total Contribution

    3 months to 5 years:




    5 to 10 years:




    10 to 15 years:




    15  to 20  years:




    20 or more years:




Work/Life Balance Benefits

  • Vacation

  • Vacation:  Employees are credited with 20 hours after 3 months employment, then accrue per pay as follows:

    • 3 mos  to    5 yrs: 3.08 hrs. (2 weeks/yr.) - maximum accrual 120 hours
    •  5 yrs    to  12 yrs:  4.62 hrs. (3 weeks/yr.) - maximum accrual 180 hours
    • 12 yrs   to   19 yrs:  6.16 hrs. (4 weeks/yr.) - maximum accrual 240 hours
    • 19 yrs   or    more: 7.70 hrs. (5 weeks/yr.) - maximum accrual 300 hours

     Employees are allowed to purchase additonal vacation time each benefit year

  • Holidays

  • New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and the day after, Christmas and the day before or after, and five floating holidays.  The five floating holidays are credited on the second check each January.  Floating holidays are pro-rated for new hires.

  • Bereavement Leave

    • One to five working days for each death in the family

Career Development Benefits

  • School & Training Expenses

    • Pre-payment or reimbursement of tuition and training expenses for job-related coursework
  • Job Shadowing/Cross Training

    • Opportunity for employees to observe another position in the utility that is of possible future career interest
  • Internal Job Opportunities

    • Job openings posted allowing all employees the opportunity to apply
    • Career counseling and interviewing skill training
    • Annual career fair

Other Benefits

  • Annual Banquet

  • Service, Education, and Safety Awards

  • Flex Dollars

  • $69.92 added to each paycheck after 3 months of Full-Time Employment 

  • 529 College Savings Plan

    • Payroll deduction for tax-advantaged 529 college savings program
  • Pay Periods and Pay Checks

    • Each pay period is two weeks with employees being paid on the following Friday
    • Direct deposit of paychecks into savings and/or checking accounts is available to employees
  • Free Parking

  • Free Notary Services

  • Jury Duty Leave

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Des Moines Water Works is an Equal Employment Opportunity/Affirmative Action Employer and complies with the Iowa Smokefree Air Act.


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Project H20

Project H20

Learn about DMWW's voluntary program to assist low-income households in the Des Moines metro.