Customer Service: 515.283.8700

Newsletters Archive

DMWW's customer newsletters feature a wealth of information on services and programs provided to our customers. Printed customer newsletters are sent inside your water bill statement every other month. To request a copy of a newsletter or for more information, contact DMWW's communications specialist at 515.283.8705.

Article Post Date
May 2020 - Can't Pay? Let's Talk. 5/1/2020
March 2020 - Summer Irrigation Schedule 3/1/2020
January 2020 - Preventing Frozen Pipes 1/1/2020
November 2019 - Celebrating 100 Years and Planning for the Next 100 Years 11/1/2019
September 2019 - A Fire Hydrant’s Important Role in the Health and Safety of our Community 9/2/2019
July 2019 - Summer Irrigation Odd-Even Watering Schedule 7/1/2019
May 2019 - Think Downstream 5/1/2019
March 2019 - 2019 Capital Improvements 3/1/2019
January 2019 - Water Regionalization Update 1/1/2019
November 2018 - Protecting Our Water Supply 11/1/2018
September 2018 - Critical Infrastructure Upgrades Since 1993 10/1/2018
July 2018 - New Aquifer Storage and Recovery Well Now Serving Regional Customers 7/1/2018
May 2018 - Regional Drinking Water Utility Conversations Continue 5/1/2018
March 2018 - First U.S. Water Treatment Facility Certified for ISO 50001 and SEP Program 3/1/2018
January 2018 - 2018 Budget and Water Rates 12/29/2017
November 2017 - Real-time Analyses for Emerging Contaminants 11/1/2017
September 2017 - Purple Martin Lake Water Resource Area Now Open 9/1/2017
July 2017 - Iowa’s ‘Move Over’ Law Now Includes Utility Vehicles 6/26/2017
May 2017 - Des Moines Water Works Remains Focused on Source Water Protection 4/28/2017
March 2017 - Water Pressure in Des Moines 3/1/2017
January 2017 - Turn Talk into Action in the Raccoon River Watershed 2/1/2017
November 2016 - 2017 Budget and Water Rates 11/1/2016
September 2016 - Water Quality Concerns: More than Nitrate 9/1/2016
July 2016 - Annual Water Quality Report 7/1/2016
May 2016 - Natural Denitrification Wetland Pilot Project 5/1/2016
March 2016 - What do I Need to Know about the Risks of Lead in Drinking Water? 3/1/2016
January 2016 - Water Quality Monitoring and Public Data 1/1/2016
November 2015 - 2016 Budget and Water Rates 11/2/2015
September 2015 - Fire Hydrant Importance 9/1/2015
July 2015 - Annual Water Quality Report 7/1/2015
May 2015 - Clean Water Litigation FAQ 6/1/2015
March 2015 - Maffitt Reservoir Boat Permits 3/2/2015
January 2015 - Sylorville Wetlands 1/1/2015
November 2014 - Investment in Aging Water Infrastructure & Degraded Source Water 11/1/2014
September 2014 - Algae Threat to Des Moines is Real 9/1/2014
July 2014 - Understanding Your Water Bill 7/1/2014
May 2014 - Source Water Quality Concerns 5/1/2014
March 2014 - Water Shortage Plan 3/1/2014
January 2014 - Customer Responsibilities 1/1/2014
November 2013 - Our Main Focus 11/1/2013
September 2013 - Capital Investments Made to Treat Nitrate Naturally 9/1/2013
July 2013 - Sign up for E-statements 7/1/2013
May 2013 - Water Shortage Plan 5/1/2013
March 2013 - Water Service Line Coverage Offered through HomeServe 3/1/2013
January 2013 - 2013 Water Works Budget 1/1/2013
November 2012 - Winterize Your Home 11/1/2012
September 2012 - Fire Hydrant Importance 9/1/2012
July 2012 - FAQ: Irrigation Meters 7/1/2012
May 2012 - Replace Sports Drinks with Good, Old-fashioned H2O 5/1/2012
March 2012 - Avoid High Water Bill Surprises 3/1/2012
January 2012 - New DMACC Curriculum 1/1/2012
November 2011 - New Website Look & Customer Features 11/1/2011
September 2011 - Sharing the Responsibility for Quality Water Service 9/1/2011
July 2011 - Water Works Park Design Competition 7/1/2011
May 2011 - Carbon Footprint Reporting 5/1/2011
March 2011 - Understanding Your Water Bill 3/1/2011
January 2011 - Payment Option Updates 1/1/2011
November 2010 - Maintaining Our Investments 11/1/2010
September 2010 - Listening to the Voice of the Customer 9/1/2010
July 2010 - Sink Your Teeth into These Fluoride Facts 7/1/2010
May 2010 - Irrigation Systems 5/1/2010
March 2010 - Ensuring Safe Drinking Water 3/1/2010
January 2010 - 2010 Water Works Budget 1/1/2010

DSM H20

DSMH20 - DMWW Blog

For the latest news in water quality, customer service and other water-related hot topics, visit DMWW's blog.

Project H20

Project H20

Learn about DMWW's voluntary program to assist low-income households in the Des Moines metro.