Customer Service: 515.283.8700

Newsletters

DMWW's customer newsletters feature a wealth of information on services and programs provided to our customers. Printed customer newsletters are sent inside your water bill statement every other month. To request a copy of a newsletter or for more information, contact DMWW's external affairs manager at 515.283.8706.

Article Post Date
May 2021 - DMWW confirms PFAS in water Barely detectable 5/3/2021
March 2021 - New Water Rates Begin April 1 3/1/2021
January 2021 - FAQs About New DMWW Account Number and Billing/Payment System 1/1/2021
November 2020 - New Billing and Payment System Coming Soon 10/29/2020
September 2020 - Central Iowa Working Together 9/1/2020
July 2020 - Safely Re-opening Office to Serve Customers 7/1/2020
May 2020 - Can't Pay? Let's Talk. 5/1/2020
March 2020 - Summer Irrigation Schedule 3/1/2020
January 2020 - Preventing Frozen Pipes 1/1/2020
November 2019 - Celebrating 100 Years and Planning for the Next 100 Years 11/1/2019
September 2019 - A Fire Hydrant’s Important Role in the Health and Safety of our Community 9/2/2019
July 2019 - Summer Irrigation Odd-Even Watering Schedule 7/1/2019
May 2019 - Think Downstream 5/1/2019
March 2019 - 2019 Capital Improvements 3/1/2019
January 2019 - Water Regionalization Update 1/1/2019
November 2018 - Protecting Our Water Supply 11/1/2018
September 2018 - Critical Infrastructure Upgrades Since 1993 10/1/2018
July 2018 - New Aquifer Storage and Recovery Well Now Serving Regional Customers 7/1/2018
May 2018 - Regional Drinking Water Utility Conversations Continue 5/1/2018
March 2018 - First U.S. Water Treatment Facility Certified for ISO 50001 and SEP Program 3/1/2018
January 2018 - 2018 Budget and Water Rates 12/29/2017
November 2017 - Real-time Analyses for Emerging Contaminants 11/1/2017
September 2017 - Purple Martin Lake Water Resource Area Now Open 9/1/2017
July 2017 - Iowa’s ‘Move Over’ Law Now Includes Utility Vehicles 6/26/2017
May 2017 - Des Moines Water Works Remains Focused on Source Water Protection 4/28/2017
March 2017 - Water Pressure in Des Moines 3/1/2017
January 2017 - Turn Talk into Action in the Raccoon River Watershed 2/1/2017
November 2016 - 2017 Budget and Water Rates 11/1/2016
September 2016 - Water Quality Concerns: More than Nitrate 9/1/2016
July 2016 - Annual Water Quality Report 7/1/2016

View the DMWW newsletter archive

DSM H20

DSMH20 - DMWW Blog

For the latest news in water quality, customer service and other water-related hot topics, visit DMWW's blog.

Project H20

Project H20

Learn about DMWW's voluntary program to assist low-income households in the Des Moines metro.