Customer Service: 515.283.8700

Announcements

Current announcements issued by Des Moines Water Works. For more information, please contact DMWW's communications specialist at 515.283.8705.

Announcement Post Date
Electronic Invoice and Payment Changes Ahead 7/11/2017
Public Notification for Customers Receiving Water from Saylorville Water Treatment Plant 6/1/2017
Information on House File 484 3/8/2017
Scam Alert 2/6/2017
Chlorine Taste and Odor 1/26/2017
Des Moines Water Works General Office Holiday Hours 12/30/2016
New General Office Customer Service Hours - Effective January 9, 2017 12/16/2016
DMWW-Greenbrier Estates Public Notification 12/5/2016
2017 Budget and Water Rates 10/26/2016
Recent Taste and Odor Issues 9/7/2016
Des Moines Water Works Detects Microcystin in Des Moines Water System 8/3/2016
Lead in Drinking Water FAQ 2/24/2016
Scheduled Website Outage on Saturday, February 13, 2016 2/11/2016
DMWW General Office Holiday Closures 12/23/2015
Precautionary Boil Water Advisory Lifted 11/1/2015
2016 Budget and Water Rates 10/29/2015
NOTICE OF PUBLIC MEETING 9/22/2015
NOTICE OF PUBLIC MEETING 9/22/2015
SCAM ALERT 9/9/2015
Clean Water Litigation FAQ 4/30/2015
An Important Rate Message for Unincorporated Polk County Customers 4/2/2015
New Rates Effective April 1, 2015 4/1/2015
Des Moines Water Works Files Clean Water Act Complaint in Federal District Court 3/16/2015
Board of Water Works Trustees Votes to Pursue Lawsuit Against Drainage Districts 3/10/2015
Notice of Application for National Pollutant Discharge Elimination System (NPDES) Permit 1/23/2015
Notice of Intent to Sue 1/9/2015
Notice of Intent to Sue Frequently Asked Questions 1/9/2015
PUBLIC NOTICE: Important Information about your Drinking Water 12/5/2014
PUBLIC NOTICE: Important Information about your Drinking Water (Runnells and Southeast Polk, south of I-80) 12/5/2014
High Nitrate Levels in Des Moines and Raccoon Rivers Force Des Moines Water Works to Start the Nitrate Removal Facility 12/4/2014
Notice of Application for National Pollutant Discharge Elimination System (NPDES) Permit 11/17/2014
Scheduled Online Account Payment Outage on November 16 11/14/2014
2015 Budget and Water Rates 10/29/2014
CUMMING RESIDENTS: Important Information about your Drinking Water 10/6/2014
PUBLIC NOTICE: Important Information about your Drinking Water 9/9/2014
PUBLIC NOTICE: Important Information about your Drinking Water (Runnells and Southeast Polk, south of I-80) 9/9/2014
UPDATED: Boil Water Advisory for Berwick Water District Lifted 8/28/2014
Water Works Park Closures due to Flooding 7/1/2014
Important Information About Your Drinking Water 6/3/2014
Important Information About Your Drinking Water (DMWW customers in Runnells and Southeast Polk, south of I-80) 6/3/2014
Important Information About Your Drinking Water (all DMWW full and total service customers, except Southeast Polk, south of I-80) 3/28/2014
Important Information About Your Drinking Water (DMWW customers in Runnells and Southeast Polk, south of I-80) 3/28/2014
Taste and Odor Episode 3/17/2014
Low Water Pressure in the Distribution System 12/21/2013
PUBLIC NOTICE: Important Information About Your Drinking Water 12/13/2013
December 3 Board Planning Committee Meeting Location 12/3/2013
Scheduled Website Outage: Sunday, November 17, 11:00-11:30 am 11/13/2013
2014 Budget and Water Rates 10/23/2013
Lane Closures at Merle Hay Road and Douglas Avenue Due to Water System Upgrades 10/23/2013
Scheduled Phone System Outage 8/23/2013
Customers Asked to Reduce Irrigation Due to High Nitrate in Rivers 7/11/2013
Important Information for Southeast Polk Rural Water District Customers 6/13/2013
Des Moines Water Works’ Annual Water Quality Report Now Available 5/31/2013
Historic Nitrate Levels in Des Moines Water Works’ Source Water 5/28/2013
Managed Irrigation Requested, Even as Drought Conditions throughout Central Iowa Improve 5/23/2013
Scheduled Website Outage 5/17/2013
In response to Iowa Farm Bureau Federation’s environmental policy adviser, Rick Robinson’s “State Rules Wouldn’t Fix Nitrates” letter to The Des Moines Register on May 13 5/16/2013
Important Information for Southeast Polk Rural Water District Customers 4/4/2013
Des Moines Water Works Announces Water Service Line Coverage Offered through HomeServe 3/5/2013
Important Information for Southeast Polk Rural Water District Customers 2/27/2013
Des Moines Water Works Requests Release of Water Supply from Saylorville Reservoir to Secure Rights for Future Needs 1/15/2013
Des Moines Water Works Transfers Management of the Botanical Center to Greater Des Moines Botanical Garden 12/31/2012
Clear Snow Surrounding Fire Hydrants 12/20/2012
Des Moines Water Works' General Offices Closed December 24-25 12/19/2012
West Des Moines Water Works and Des Moines Water Works Collaboration Meeting 11/28/2012
Des Moines Water Works Announces 2013 Budget and Zero Rate Increase for Most Customers 10/23/2012
Metro-wide Water Conservation Request Lifted 8/29/2012
Board of Water Works Trustees Names William Stowe as New CEO and General Manager of Des Moines Water Works 8/21/2012
Board of Water Works Trustees Announces Candidates for CEO and General Manager of Des Moines Water Works 7/23/2012
Utility Bill Scam Warning 7/16/2012
Consumer Confidence Report Now Available 5/3/2012
New Website Includes Consumption Alerts and Other Customer Account Features 10/27/2011
Proposed 2012 Budget and Water Rates 10/26/2011
Des Moines Water Works 2010-2014 Strategic Plan 5/13/2011
Des Moines Ranked No. 1 for Clean Drinking Water 1/1/2011

View the DMWW announcement archive

DSM H20

DSMH20 - DMWW Blog

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Project H20

Project H20

Learn about DMWW's voluntary program to assist low-income households in the Des Moines metro.