Customer Service: 515.283.8700

Announcements

Current announcements issued by Des Moines Water Works. For more information, please contact DMWW's communications specialist at 515.283.8705.

Announcement Post Date
Des Moines Water Works General Office Holiday Hours 12/30/2016
New General Office Customer Service Hours - Effective January 9, 2017 12/16/2016
DMWW-Greenbrier Estates Public Notification 12/5/2016
2017 Budget and Water Rates 10/26/2016
Recent Taste and Odor Issues 9/7/2016
Des Moines Water Works Detects Microcystin in Des Moines Water System 8/3/2016
Lead in Drinking Water FAQ 2/24/2016
Scheduled Website Outage on Saturday, February 13, 2016 2/11/2016
DMWW General Office Holiday Closures 12/23/2015
Precautionary Boil Water Advisory Lifted 11/1/2015
2016 Budget and Water Rates 10/29/2015
NOTICE OF PUBLIC MEETING 9/22/2015
NOTICE OF PUBLIC MEETING 9/22/2015
SCAM ALERT 9/9/2015
Clean Water Litigation FAQ 4/30/2015
An Important Rate Message for Unincorporated Polk County Customers 4/2/2015
New Rates Effective April 1, 2015 4/1/2015
Des Moines Water Works Files Clean Water Act Complaint in Federal District Court 3/16/2015
Board of Water Works Trustees Votes to Pursue Lawsuit Against Drainage Districts 3/10/2015
Notice of Application for National Pollutant Discharge Elimination System (NPDES) Permit 1/23/2015
Notice of Intent to Sue 1/9/2015
Notice of Intent to Sue Frequently Asked Questions 1/9/2015
PUBLIC NOTICE: Important Information about your Drinking Water 12/5/2014
PUBLIC NOTICE: Important Information about your Drinking Water (Runnells and Southeast Polk, south of I-80) 12/5/2014
High Nitrate Levels in Des Moines and Raccoon Rivers Force Des Moines Water Works to Start the Nitrate Removal Facility 12/4/2014
Notice of Application for National Pollutant Discharge Elimination System (NPDES) Permit 11/17/2014
Scheduled Online Account Payment Outage on November 16 11/14/2014
2015 Budget and Water Rates 10/29/2014
CUMMING RESIDENTS: Important Information about your Drinking Water 10/6/2014
PUBLIC NOTICE: Important Information about your Drinking Water 9/9/2014
PUBLIC NOTICE: Important Information about your Drinking Water (Runnells and Southeast Polk, south of I-80) 9/9/2014
UPDATED: Boil Water Advisory for Berwick Water District Lifted 8/28/2014
Water Works Park Closures due to Flooding 7/1/2014
Important Information About Your Drinking Water 6/3/2014
Important Information About Your Drinking Water (DMWW customers in Runnells and Southeast Polk, south of I-80) 6/3/2014
Important Information About Your Drinking Water (all DMWW full and total service customers, except Southeast Polk, south of I-80) 3/28/2014
Important Information About Your Drinking Water (DMWW customers in Runnells and Southeast Polk, south of I-80) 3/28/2014
Taste and Odor Episode 3/17/2014
Low Water Pressure in the Distribution System 12/21/2013
PUBLIC NOTICE: Important Information About Your Drinking Water 12/13/2013
December 3 Board Planning Committee Meeting Location 12/3/2013
Scheduled Website Outage: Sunday, November 17, 11:00-11:30 am 11/13/2013
2014 Budget and Water Rates 10/23/2013
Lane Closures at Merle Hay Road and Douglas Avenue Due to Water System Upgrades 10/23/2013
Scheduled Phone System Outage 8/23/2013
Customers Asked to Reduce Irrigation Due to High Nitrate in Rivers 7/11/2013
Important Information for Southeast Polk Rural Water District Customers 6/13/2013
Des Moines Water Works’ Annual Water Quality Report Now Available 5/31/2013
Historic Nitrate Levels in Des Moines Water Works’ Source Water 5/28/2013
Managed Irrigation Requested, Even as Drought Conditions throughout Central Iowa Improve 5/23/2013
Scheduled Website Outage 5/17/2013
In response to Iowa Farm Bureau Federation’s environmental policy adviser, Rick Robinson’s “State Rules Wouldn’t Fix Nitrates” letter to The Des Moines Register on May 13 5/16/2013
Important Information for Southeast Polk Rural Water District Customers 4/4/2013
Des Moines Water Works Announces Water Service Line Coverage Offered through HomeServe 3/5/2013
Important Information for Southeast Polk Rural Water District Customers 2/27/2013
Des Moines Water Works Requests Release of Water Supply from Saylorville Reservoir to Secure Rights for Future Needs 1/15/2013
Des Moines Water Works Transfers Management of the Botanical Center to Greater Des Moines Botanical Garden 12/31/2012
Clear Snow Surrounding Fire Hydrants 12/20/2012
Des Moines Water Works' General Offices Closed December 24-25 12/19/2012
West Des Moines Water Works and Des Moines Water Works Collaboration Meeting 11/28/2012
Des Moines Water Works Announces 2013 Budget and Zero Rate Increase for Most Customers 10/23/2012
Metro-wide Water Conservation Request Lifted 8/29/2012
Board of Water Works Trustees Names William Stowe as New CEO and General Manager of Des Moines Water Works 8/21/2012
Board of Water Works Trustees Announces Candidates for CEO and General Manager of Des Moines Water Works 7/23/2012
Utility Bill Scam Warning 7/16/2012
Consumer Confidence Report Now Available 5/3/2012
New Website Includes Consumption Alerts and Other Customer Account Features 10/27/2011
Proposed 2012 Budget and Water Rates 10/26/2011
Des Moines Water Works 2010-2014 Strategic Plan 5/13/2011
Des Moines Ranked No. 1 for Clean Drinking Water 1/1/2011

View the DMWW announcement archive

DSM H20

DSMH20 - DMWW Blog

For the latest news in water quality, customer service and other water-related hot topics, visit DMWW's blog.

Project H20

Project H20

Learn about DMWW's voluntary program to assist low-income households in the Des Moines metro.