Contact Us

Des Moines Water Works welcomes your questions and comments!
Here's how you can reach us by phone or by e-mail:

 

Emergencies: For water emergencies.
  Call us at 515-283-8772, 24 hours a day
Customer Service: For questions about your water service, water quality, your billing statement, payment options, or any other general questions.
  Call us at 515-283-8700, Mon-Fri, 7:30 am - 5:30 pm
  Email us at customerservice@dmww.com
Parks: For information regarding our park facilities, hours, event scheduling, etc.
  Call us at 515-283-8752, Mon-Fri, 8:00 am - 3:30 pm
  Email us at parks@dmww.com
Education Programs: For teacher resources, scheduling a tour, civic group presentations, etc.
  Call us at 515-283-8753, Mon-Fri, 8:00 am - 5:00 pm
  Email us at education@dmww.com
Employment: For information regarding current job openings.
  Call our Job Line at 515-283-8711, 24 hours a day
  Email us at employment@dmww.com
Other Departments: To reach a department not listed above.
  Call us at 515-283-8755, Mon-Fri, 7:30 am - 5:30 pm

Environmental Protection Agency     American Water Works Association     Des Moines Botanical Center