Contact Information
Office Hours:
7:30 a.m. - 5:30 p.m. Monday - Friday
By Phone:
515-283-8700, 7:30 a.m. - 5:30 p.m., Monday - Friday
Address:
2201 George Flagg Parkway, Des Moines, IA 50321-1190
Email:
customerservice@dmww.com
Field Hours:
|
Service Area
|
Definition
|
After Hour Fee
|
| Des Moines, Windsor Heights, Pleasant Hill, Unincorporated Polk County |
During normal field hours:
Monday - Friday 7:30 am - 6:00 pm
Saturday 7:30 am - 3:30 pm
After hours:
Monday - Friday 6:00 pm - 9:30 pm
|
None (included in the termination fee)
$10 after hours fee
|
| Area formerly known as SE Polk Rural Water District, Runnells, Cumming, Alleman |
During normal field hours:
Monday - Friday 7:30 - 3:30 pm
After hours:
Monday - Friday 3:30 pm - 9:30 pm
Saturday 7:30 am - 3:30 pm
|
None (included in the termination fee)
$65 after hours fee
|
|
All Areas - Other hours
|
Turn-on will be deferred to the next business day (unless deemed an emergency) |
Not applicable |