Customer Service: 515.283.8700

Using Water Wisely

Using Water Wisely

Des Moines Water Works encourages business and residential customers in central Iowa to Use Water Wisely, a recommended schedule aimed at smart water use.

General Office Open to Serve Walk-in Customers

General Office Open to Serve Walk-in Customers

Des Moines Water Works General Office is open to serve walk-in customers. DMWW has implemented measures for for the safety of employees and customers. DMWW's anticipated date to resume service terminination due to non payment is July 13.

Can't Pay? Let's Talk.

Can't Pay? Let's Talk.

It is very important for customers who are struggling to pay their bill to call DMWW at (515) 283-8700. Customer Service Representatives are experienced in working with customers to discuss available options, like payment arrangements or connecting customers with other resources.

Maffitt Reservoir Boat Permits Required Effective June 29

Maffitt Reservoir Boat Permits Required Effective June 29

Maffitt Reservoir boat permits will be required starting June 29, for all kayaks, canoes and paddleboards (permits were previously suspended due to the COVID-19 public health emergency).

Water Works Parks

Water Works Parks

Des Moines Water Works maintains Water Works Park and Maffitt Reservoir Park. Water Works Park is approximately 1,500 acres of land near downtown Des Moines and is one of the largest urban parks. Maffitt Reservoir includes 1,300 acres of land, including wooded areas and a 200 acre lake popular for fishing.

Careers at DMWW

Careers at DMWW

Every employee at DMWW contributes to the quality of life for Des Moines metro citizens.

Project H20

Project H20

Learn about DMWW's voluntary program to assist low-income households in Des Moines.

DSMH20 - DMWW Blog

DSMH20 - DMWW Blog

For the latest  in water quality, customer service and park news, visit DMWW’s blog.