Customer Service: 515.283.8700

Preventing Frozen Pipes

Preventing Frozen Pipes

Winter weather brings the threat of frozen pipes. Here are some helpful tips to prevent frozen pipes and service lines.

Can't Pay? Let's Talk.

Can't Pay? Let's Talk.

It is very important for customers who are struggling to pay their bill to call DMWW at (515) 283-8700 to discuss available options, like payment arrangements or connecting customers with other resources. **UPDATE 10/8/2020** If your financial situation has changed as a result of COVID-19, the Iowa Economic Development Authority and Iowa Finance Authority have announced that the Iowa Residential Utility Disruption Prevention Program has been expanded to include water utility bills.

2020 Water Quality Report

2020 Water Quality Report

The Consumer Confidence Report summarizes the results of our water monitoring program as required by the Environmental Protection Agency (EPA) during 2019.

Water Service Line Protection

Water Service Line Protection

The entire exterior water service line that connects your home with Des Moines Water Works' main is your responsibility as a homeowner. Sign up for optional Water Service Line Coverage through HomeServe for protection from costly repairs.

Water Works Parks

Water Works Parks

Des Moines Water Works maintains Water Works Park and Maffitt Reservoir Park. Water Works Park is approximately 1,500 acres of land near downtown Des Moines and is one of the largest urban parks. Maffitt Reservoir includes 1,300 acres of land, including wooded areas and a 200 acre lake popular for fishing.

Careers at DMWW

Careers at DMWW

Every employee at DMWW contributes to the quality of life for Des Moines metro citizens.

Project H20

Project H20

Learn about DMWW's voluntary program to assist low-income households in Des Moines.

DSMH20 - DMWW Blog

DSMH20 - DMWW Blog

For the latest  in water quality, customer service and park news, visit DMWW’s blog.