Customer Service: 515.283.8700

Water Service Line Protection

Water Service Line Protection

The entire exterior water service line that connects your home with Des Moines Water Works' main is your responsibility as a homeowner. Sign up for optional Water Service Line Coverage through HomeServe for protection from costly repairs.

Listening to the Voice of the Customer

Listening to the Voice of the Customer

This past spring, Des Moines Water Works retained Essman/Research, an independent market research company in Des Moines, to conduct 400 random telephone surveys with Des Moines Water Works residential customers. And the survey says...

Water Quality Report

Water Quality Report

The Consumer Confidence Report summarizes the results of our water monitoring program as required by the Environmental Protection Agency (EPA) during 2013.

Set Up a Consumption Alert Today!

Set Up a Consumption Alert Today!

Don’t be surprised by a high water bill anymore! A new customer account feature now available is consumption alerts. Customers now have the ability to set a daily consumption threshold and be alerted when consumption is reached.

Water Works Parks

Water Works Parks

Des Moines Water Works maintains Water Works Park and Maffitt Reservoir Park. Water Works Park is approximately 1,500 acres of land near downtown Des Moines and is one of the largest urban parks. Maffitt Reservoir includes 1,300 acres of land, including wooded areas and a 200 acre lake popular for fishing.

Careers at DMWW

Careers at DMWW

Every employee at DMWW contributes to the quality of life for Des Moines metro citizens.

Project H20

Project H20

Learn about DMWW's voluntary program to assist low-income households in Des Moines.

DSMH20 - DMWW Blog

DSMH20 - DMWW Blog

For the latest  in water quality, customer service and park news, visit DMWW’s blog.