Des Moines Water Works

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Customer Service: 515.283.8700

Customer Service
- Customer Service
- Rates & Service Areas
- Water Service Agreement
- Start New Service
- Project H2O
- Customer Survey
- Water Outages
- Frequently Asked Questions
- Contact DMWW
- Payment Options
- Payment Options
- Pay Stations
- My Account
- Other
- Wholesale Customers
- Landlords
- Realtors
- Contractors & Developers
Consumption Alerts

Don't be surprised by a high water bill, set up a consumption alert today!

Consumption Alerts

Customer Service: 515.283.8700
Water Service
- Water Service
- Service Lines
- Contractors & Developers
- Water Outages
Rules & Regulations

Access a detailed description of DMWW's procedures.

Rules & Regulations
Water Quality
- Water Quality
- Water Quality Data
- Watershed
- Treatment Process
- Lab Reports
- Fluoride Comments
Water Quality Reports

Learn about DMWW's water quality standards.

Water Quality Reports
Other Services
- Other Services
- Leaks & Detection
- Meter Testing
- Lab Testing
- Mobile Water Station
- Water Service Line Maintenance Program
Meter Testing

Protect Your Investment with DMWW's large meter testing services.

Meter Testing
Education
Education Programs

Resources for educators, kids and other interested individuals.

Education Programs
Parks & Events
- Parks & Events
- Water Works Park
- Arie den Boer Arboretum
- Maffitt Reservoir
- Weddings & Events
- Facility Rentals
- Event Calendar
- Des Moines Water Works Park Foundation
Facility Rentals

For your wedding, party or family reunion.

Facility Rentals
Careers
- Careers at DMWW
- Search and Apply for Jobs
- Interview Process
- Career Paths
- Benefits
- Culture
Apply for Careers Online

Build your future at DMWW.

Apply Online
Board of Trustees
- Board of Trustees
- Board Meetings
- Committee Meetings
- Trustees
Board Meetings

View board meeting agendas and board meeting videos.

Board Meetings

Listening to the Voice of the Customer

Des Moines Water Works has retained Essman/Research, an independent marketing research company in Des Moines to conduct random telephone surveys the weeks of April 21 and 28. We value your opinion and ask for your assistance with this important customer research.

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Important Information About Your Drinking Water

Testing results received on March 21, 2014, show Des Moines Water Works exceeded the regulatory standard for Total Trihalomethanes. Tap water remains safe to consume and customers do not need to use alternative sources of drinking water.

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Water Shortage Plan

To prepare for unfavorably dry and hot conditions this summer, Des Moines Water Works has developed a Water Shortage Plan to guide utility activities and communications in the event a drought persists this summer.

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Water Service Line Protection

The entire exterior water service line that connects your home with Des Moines Water Works' main is your responsibility as a homeowner. Sign up for optional Water Service Line Coverage through HomeServe for protection from costly repairs.

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Water Quality Report

The Consumer Confidence Report summarizes the results of our water monitoring program as required by the Environmental Protection Agency (EPA) during 2012.

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Water Works Parks

Des Moines Water Works maintains Water Works Park and Maffitt Reservoir Park. Water Works Park is approximately 1,500 acres of land near downtown Des Moines and is one of the largest urban parks. Maffitt Reservoir includes 1,300 acres of land, including wooded areas and a 200 acre lake popular for fishing.

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