Customer Service: 515.283.8700

Maffitt Reservoir                                                                                Boat Permits

Maffitt Reservoir Boat Permits

Maffitt Reservoir boat permits for 2021 are now available. DMWW General Office is currently closed to the public, so please call (515) 283-8752 to obtain Maffitt Reservoir boat permits.

FAQ: NEW DMWW ACCOUNT NUMBERS AND BILLING & PAYMENT SYSTEM

FAQ: NEW DMWW ACCOUNT NUMBERS AND BILLING & PAYMENT SYSTEM

Des Moines Water Works recently launched a new online billing and payment system with several convenient payment features.  All DMWW customers have new customer and account numbers, which will be needed for registration on the customer account portal, now powered by InvoiceCloud.

Des Moines Water Works General Office Building Closed to Walk-in Customer Service

Des Moines Water Works General Office Building Closed to Walk-in Customer Service

Des Moines Water Works General Office is closed to walk-in customers, effective November 18, 2020. Des Moines Water Works offers a variety of opportunities to complete bill payment and to meet customer service needs.

Water Service Line Protection

Water Service Line Protection

The entire exterior water service line that connects your home with Des Moines Water Works' main is your responsibility as a homeowner. Sign up for optional Water Service Line Coverage through HomeServe for protection from costly repairs.

Can't Pay? Let's Talk.

Can't Pay? Let's Talk.

It is very important for customers who are struggling to pay their bill to call DMWW at (515) 283-8700 to discuss available options, like payment arrangements or connecting customers with other resources.

Water Works Parks

Water Works Parks

Des Moines Water Works maintains Water Works Park and Maffitt Reservoir Park. Water Works Park is approximately 1,500 acres of land near downtown Des Moines and is one of the largest urban parks. Maffitt Reservoir includes 1,300 acres of land, including wooded areas and a 200 acre lake popular for fishing.

Careers at DMWW

Careers at DMWW

Every employee at DMWW contributes to the quality of life for Des Moines metro citizens.

Project H20

Project H20

Learn about DMWW's voluntary program to assist low-income households in Des Moines.

DSMH20 - DMWW Blog

DSMH20 - DMWW Blog

For the latest  in water quality, customer service and park news, visit DMWW’s blog.