Des Moines Water Works

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Customer Service: 515.283.8700

Customer Service
- Customer Service
- Rates & Service Areas
- Water Service Agreement
- Start New Service
- Project H2O
- Customer Survey
- Water Outages
- Frequently Asked Questions
- Contact DMWW
- Payment Options
- Payment Options
- Pay Stations
- My Account
- Other
- Wholesale Customers
- Landlords
- Realtors
- Contractors & Developers
- Backflow Prevention
Consumption Alerts

Don't be surprised by a high water bill, set up a consumption alert today!

Consumption Alerts

Customer Service: 515.283.8700
Water Service
- Water Service
- Service Lines
- Contractors & Developers
- Backflow Prevention
- Water Outages
Rules & Regulations

Access a detailed description of DMWW's procedures.

Rules & Regulations
Water Quality
- Water Quality
- Water Quality Data
- Watershed
- Treatment Process
- Lab Reports
- River Quality
Water Quality Reports

Learn about DMWW's water quality standards.

Water Quality Reports
Other Services
- Other Services
- Leaks & Detection
- Meter Testing
- Lab Testing
- Mobile Water Station
- Water Service Line Maint. Program
Meter Testing

Protect Your Investment with DMWW's large meter testing services.

Meter Testing
Education
Education Resources

Resources for educators, kids and other interested individuals.

Education Resources
Parks & Events
- Parks & Events
- Water Works Park
- Arie den Boer Arboretum
- Maffitt Reservoir
- Weddings & Events
- Facility Rentals
- Event Calendar
- DMWW Park Foundation
- Water Works Park Memorial Contributions
Facility Rentals

For your wedding, party or family reunion.

Facility Rentals
Careers
- Careers at DMWW
- Search and Apply for Jobs
- Interview Process
- Career Paths
- Benefits
- Culture
Apply for Careers Online

Build your future at DMWW.

Apply Online
Board of Trustees
- Board of Trustees
- Board Meetings
- Committee Meetings
- Central Iowa Regional Water
- Board Policy Manual
- Trustees
Board Meetings

View board meeting agendas and board meeting videos.

Board Meetings

Updated Security for Credit Card Payments on DMWW Website

Some customers paying by credit card online may encounter a "server error" page. As of June 1, industry security standards have changed. Customers will be unable to initiate payments online until their browser has been updated. This change is mandated by the PCI Security Council and affects all merchants and service providers that transmit credit card data.

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2018 Water Quality Report

The Consumer Confidence Report summarizes the results of our water monitoring program as required by the Environmental Protection Agency (EPA) during 2017.

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DMWW Emergency Notification System

Des Moines Water Works uses an Automated Notification System to notify customers of various emergencies, such as water outage, boil advisories, etc. via automated telephone message. Make sure we have your current phone number(s) on file to receive these important notifications.

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Water Service Line Protection

The entire exterior water service line that connects your home with Des Moines Water Works' main is your responsibility as a homeowner. Sign up for optional Water Service Line Coverage through HomeServe for protection from costly repairs.

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Water Works Parks

Des Moines Water Works maintains Water Works Park and Maffitt Reservoir Park. Water Works Park is approximately 1,500 acres of land near downtown Des Moines and is one of the largest urban parks. Maffitt Reservoir includes 1,300 acres of land, including wooded areas and a 200 acre lake popular for fishing.

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Careers at DMWW

Every employee at DMWW contributes to the quality of life for Des Moines metro citizens.

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Project H20

Learn about DMWW's voluntary program to assist low-income households in Des Moines.

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DSMH20 - DMWW Blog

For the latest in water quality, customer service and park news, visit DMWW’s blog.

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Des Moines Water Works (DMWW) is a regional utility that protects public health by delivering outstanding quality water in reliable quantities. Operating with fiscal discipline, DMWW offers dynamic and responsive services that provide high value to our customers.

Des Moines Water Works employees are proud to be represented by AFSCME Iowa Council 61 and its affiliate, Local 3861.

Leading, advocating, and investing today to deliver water you can trust for life.