Customer Service: 515.283.8700

Preventing Frozen Pipes

Preventing Frozen Pipes

Winter weather brings the threat of frozen pipes. Here are some helpful tips to prevent frozen pipes and service lines.

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Updated Security for Credit Card Payments on DMWW Website

Updated Security for Credit Card Payments on DMWW Website

Some customers paying by credit card online may encounter a "server error" page. As of June 1, industry security standards have changed. Customers will be unable to initiate payments online until their browser has been updated. This change is mandated by the PCI Security Council and affects all merchants and service providers that transmit credit card data.

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2018 Water Quality Report

2018 Water Quality Report

The Consumer Confidence Report summarizes the results of our water monitoring program as required by the Environmental Protection Agency (EPA) during 2017.

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DMWW Emergency Notification System

DMWW Emergency Notification System

Des Moines Water Works uses an Automated Notification System to notify customers of various emergencies, such as water outage, boil advisories, etc. via automated telephone message.  Make sure we have your current phone number(s) on file to receive these important notifications.

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Current Water OutagesView all (0)

There are currently no water outages

Main Breaks: 515.283.8772 Water Outages: 515.283.8700

CURRENT ADVISORY AREASView all

Water Works Parks

Water Works Parks

Des Moines Water Works maintains Water Works Park and Maffitt Reservoir Park. Water Works Park is approximately 1,500 acres of land near downtown Des Moines and is one of the largest urban parks. Maffitt Reservoir includes 1,300 acres of land, including wooded areas and a 200 acre lake popular for fishing.

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Careers at DMWW

Careers at DMWW

Every employee at DMWW contributes to the quality of life for Des Moines metro citizens.

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Project H20

Project H20

Learn about DMWW's voluntary program to assist low-income households in Des Moines.

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DSMH20 - DMWW Blog

DSMH20 - DMWW Blog

For the latest  in water quality, customer service and park news, visit DMWW’s blog.

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